Orders $35+ Ship Free - Easy Returns - Lifetime Warranty

Customer Service

Questions about the ordering process or product availability?

We're Here To Help

Questions about our products before ordering? Need help with your order? Fill out the form below or contact us by phone or email for immediate assistance.

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You can track your order at any time by clicking here and entering your email address and order number.


You can also click on the order tracking link in the shipping notification email.


Customer Service Hours:
Mon-Fri: 8am-8pm Pacific
Sat-Sun: 10am-6pm Pacific


Phone: +1 (877) 317-6257
Email: help@freshyeti.com

Fast & Free Shipping

Spend $35+ and get free 3-day shipping. Track My Order.

Hassle-Free Returns

Not happy with your purchase? Ordered the wrong items? No problem, simply contact us within 90 days for a full no-questions-asked refund.

24/7 Priority Support

Questions about your order or need help with a product? We're standing by to help. Visit the Help Center.